Privacy Policy

ELIDA LLC is committed to protecting your personal privacy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://getpunchie.com (our “Website”). Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. We collect information to operate our business and provide you with personalized, informational, customized and interactive services through our website pages (the “Services”). We collect both Personal Information and Other Information to provide these Services to you.


WHAT PERSONAL INFORMATION WE COLLECT

“Personal Information” is information that can be used, directly or indirectly, alone or together with other information, to identify you as an individual. We collect Personal Information from you for several reasons. First, we collect information from you to make our Services available to you and to customize your experience.  Unless collecting your personal information is necessary so that we can fulfill a legal obligation or for a legitimate business interest, you can choose for it to not be collected. However, if you don’t provide us some information, your experience with our Services may not be as enjoyable and some of our Services may not work. The Personal Information we collect depends on the purpose, but might include name, date of birth, country of residence, and email address.

We are committed to making sure everyone we encounter savors our beverages both responsibly and legally. One way we do this is by using an Age Gate, which requires everyone who visits our Website to first verify that they are over the age of 21 before entering the Website.


HOW WE USE PERSONAL INFORMATION

We use your Personal Information to provide our Services to you, to communicate with you about products, customer service, promotions, updates, and to fulfill requests you send to us. We may also use your Personal Information to operate our business, improve existing products and Services, develop new products and services, comply with legal and/or regulatory requirements, and to improve and personalize your experiences interacting with us. In addition, credit card information may be used to collect payment from customers regarding orders of products and services. You may be required to provide financial information to a third-party payment processor before placing an order through our Website.

We will retain your Personal Information for as long as needed to provide you the Services. We will also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


HOW TO PROTECT PERSONAL INFORMATION

We are committed to protecting the security of your Personal Information. We use technical, administrative, and organizational measures designed to protect your information against unauthorized access, theft, alteration and loss.

The safety and security of your Personal Information also depends on you. We recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may disclose Personal Information to our third-party vendors, known as “Processors”, to help us run our Services and our business.  We may use Processors for web hosting, tracking technologies, customer data management, e-commerce, payment processing, analytics, and geolocation services. Processors may collect your Personal Information on our behalf and send it to us.  We may also share your personal information with these Processors.  We carefully select these partners and ensure that they are committed to data privacy and security.

We may also disclose Personal Information to Processors to support our business and your requests to us, to enforce or apply any of our terms, conditions or agreements, or as otherwise required to comply with valid legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law, and to the extent required to comply with disclosure requirements of personal information to law enforcement agencies, government agencies or other authorities.


OTHER INFORMATION COLLECTED

“Other Information” is information that is anonymous, aggregated, de-identified, or otherwise does not reveal your identity. Some examples include age, gender, browser and operating system, time spent using our Services, and webpages visited. Generally, we do not consider Other Information to be Personal Information. Regardless, if we link together Other Information in a way that renders it individually identifiable, we will treat the combined information as Personal Information.

We may also collect technical information about you when you visit our Website, which your web browser automatically sends whenever you visit a website on the Internet. We may collect information about your use of our Website through cookies, unique identifiers and similar technology. A "cookie" is a unique numeric code that we transfer to your computer so that we can keep track of your interests and/or preferences and recognize you as a return visitor to the Website. For example, we may use these technologies to collect information about the ways you use our Website, to support the features and functionality of our Website, and to personalize your experience on our Website. We use cookies to operate and improve our Website as well as to simplify our interactions with you. When you visit our Website, our servers may send a cookie to your computer or mobile device to help personalize your experience. Please note if you disable your web browser’s cookies and other technologies, you may limit the functionality we can provide when you visit the Website.

We use Google Analytics from time to time, which is governed by its own privacy policy. To learn more about Google Analytics, visit https://policies.google.com/technologies/partner-sites.

We use Shopify to host our ecommerce shop and to process payment. Learn more about Shopify by visiting https://www.shopify.com/legal/privacy.


ACCESS TO AND CORRECTION OF THIRD PARTY INFORMATION

Your privacy rights are important to us. You can ask us to access, correct, or remove your Personal Information. To submit a request, send an email to info@getpunchie.com. Where required by law, you may also have a right to data portability. Requests for portable data should also be sent to info@getpunchie.com. We may require you to prove your identity before granting access to, or agreeing to update, correct or delete your Personal Information and we will only implement requests with respect to Personal Information about you (not anyone else). If you have questions about this policy, please contact us by email at info@getpunchie.com.


APPLICABLE LAWS

The laws and regulations in different countries impose different (and even conflicting) requirements on the Internet and data protection. We are located in the USA. Except as otherwise required by law, all matters relating to this website are governed by the laws of the State of California. Please note that any information you provide will be transferred to the USA and by submitting the information you authorize this transfer.

California Privacy Rights

This section applies solely to California consumers and addresses Personal Information we collect online and offline. If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. This section uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”). To the extent provided for by the CCPA and subject to applicable exceptions and exclusions, California residents have the following privacy rights in relation to the Personal Information we collect:

• The right to request, twice in a 12-month period, that we disclose to you the personal information we have collected during the past 12 months and how we have used and disclosed that personal information.

• The right to request that we delete certain personal information we have collected from you.

• The right to opt out of the sale of your personal information.


CHANGES TO THIS PRIVACY POLICY

We may review and update this policy periodically without any prior notice to you. We may post a notice to our Website from time-to-time to inform you of any material changes, and/or indicate when the privacy policy was most recently updated. In the case of material changes that may adversely affect you, we may also provide a more direct way of notifying you of changes to this privacy policy.